Bricks, Bytes, and Beyond

By: Simon Whitehouse

Date Published: January 15, 2025

Unifying physical and digital security can take banking security from siloed to seamless, asserts Simon Whitehouse, CSyP FSyl – Divisional Director of Security Consulting at AESG.

The GCC economy has entered the new year with strong tailwinds. The latest ICAEW Economic Insight report projects more than 4.4% growth for the consortium of Gulf nations over the next 12 months, a significant rise from last year’s 2.1%. The report highlights that bolstered by consumer confidence and private investment, the finance sector will be a key driver of the GCC’s economic diversification efforts.

While these developments signal a robust trajectory for the region’s finance sector, they also cast new security-related challenges into the limelight. Fuelled by growth and evolving consumer demands, banks have adopted advanced digital solutions while expanding their physical footprint and workforce. These developments—while undeniably transformative—introduce vulnerabilities that require sophisticated safeguards. Moreover, the accelerated pace of innovation often outstrips the ability of traditional security frameworks to adapt.

The importance of integration

With digitalisation having been the industry’s mandate for over a decade, it follows logically that cybercrime takes precedence when safeguarding banking infrastructure and operations. After all, the crippling of Iran’s central bank in August, which threw the country’s financial system into disarray, stands testament to the incredibly concerning potential for impact. But while cybercrime deservedly dominates headlines, physical security remains crucially important as well.

Banks are high-value targets for terrorism and organised crime and remain susceptible to physical threats. Recent data underscore the urgency of blast-resistant infrastructure and advanced perimeter security systems that combine robust physical measures with sophisticated detection technologies. Innovations such as motion sensors, AI-driven analytics, and drone surveillance now play a crucial role in identifying and countering potential threats.

In today’s complex banking environments, the relationship between physical and digital defences is no longer linear; instead, it operates as an interconnected ecosystem where one vulnerability can expose another. For instance, a breach through a compromised security camera could enable attackers to survey physical operations, collect insider information, or even disrupt critical digital services. Or a vulnerability in an IoT device—such as weak default passwords or unpatched firmware—can serve as an entry point for cybercriminals to access sensitive banking systems.

Onset, not afterthought

The security strategies for banks must therefore evolve to integrate physical infrastructure, technological advancements, and regulatory compliance. This unified approach is pivotal in a world where risks are becoming increasingly complex and multifaceted.

Moreover, physical security should no longer be confined to perimeter fences or reinforced vaults; to be truly effective in the modern context, the approach must embed protection into the very fabric of a facility’s design. If measures such as blast-resistant glazing, discreet hostile vehicle mitigation, and access control systems are considered right at the onset, they can be thoughtfully integrated into architectural concepts.

This is critical as, while they may be high-risk targets, banks first and foremost are service providers. And in an increasingly competitive environment, they can easily face customer and employee attrition if processes—even those implemented in the best interests of both groups—become too cumbersome. Physical security requires striking the balance between being functional while also being non-disruptive—an outcome that’s difficult to achieve, but certainly easier when considered from the onset.

“Physical security should no longer be confined to perimeter fences or reinforced vaults”

This approach aligns with evolving regulatory standards. Frameworks like ISO 27001 and the EU’s Digital Operational Resilience Act (DORA) provide the foundation for a security-first ethos, ensuring that banking environments are robust enough to meet modern challenges. By uniting compliance and design, the banking sector can achieve operational resilience while safeguarding its most valuable assets: people, data, and reputation.

We are already seeing leading banks in the region making commendable strides in the right direction. One such example is a large banking institution in Abu Dhabi; by designing and implementing security solutions at its HQ level, the organisation enhanced operational resilience, ensuring a secure environment for both employees and customers. Moreover, its dual redundancy control rooms, capable of maintaining functionality during disruptions, not only stand out as a feature of innovation, but a necessity in a world demanding continuity despite risk.

Security’s beating heart

At the heart of this evolution lies the Security Operations Centre (SOC). Far from being a simple monitoring hub, the SOC of today must synthesise physical surveillance with cyber intelligence, enabling real-time responses to dynamic threats. By combining data from CCTV, IoT devices, access control systems, and digital threat intelligence, banks can anticipate and mitigate threats with an unprecedented level of precision and speed.

Advancing security through CPD

The journey toward fortified security is not static; it is an ongoing commitment to professional development, innovation, and adaptation. Banking security professionals must continually engage with the latest standards, methodologies, and technologies. The role of continuous professional development (CPD) in this process cannot be overstated, providing an avenue for deepening expertise, sharing best practices, and fostering collaboration. 

Security master planning, risk assessment methodologies, and the integration of cutting-edge technologies are among the many areas ripe for CPD exploration. By remaining informed and connected, professionals not only enhance their individual practice but also elevate the collective capacity of the banking sector to withstand emerging threats.

The future of banking security

The future of counterterrorism and security management in the banking sector lies in dynamic, integrated approaches that anticipate risk rather than simply react to it. It is a future where technology and design converge, and where security—be it physical or digital—is deeply integrated and woven into the operational DNA of institutions.

How AESG can help

AESG is an international Consultancy, Engineering and Advisory firm committed to driving sustainability in the built environment and beyond. With the highest calibre leadership team in our field, we pair technical knowledge with practical experience to provide hands-on, bespoke strategic solutions to our clients.

We have one of the largest dedicated specialist consultancy teams working on projects within the building, urban planning, infrastructure and strategic advisory sectors. With decades of cumulative experience, our team offers specialist expertise in sustainable design, sustainable engineering, MEPF, fire and life safety, façade engineering, commissioning, digital delivery, waste management, environmental consultancy, strategy and advisory, security consultancy, cost management and acoustics. Our prestigious portfolio demonstrates our extensive capabilities and our ability to consistently deliver best in class solutions to some of the industry’s most complex technical challenges.

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